Privacy Policy

Last Updated: August 6, 2026

At Nelyvora™, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and manage your personal information when you visit our website, browse our products, or complete a purchase.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

To provide a smooth shopping experience and properly process your orders, we may collect different types of information.

Information You Provide

When you interact with Nelyvora™, such as:

• Placing an order

• Contacting customer support

• Subscribing to updates

• Completing checkout information

We may collect information including:

• Full name

• Email address

• Shipping address

• Billing information

• Phone number

• Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Website interaction data

• Cookie-related information

This information helps us understand website performance and improve your browsing experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Service Support

To:

• Confirm and process purchases

• Arrange shipping

• Provide order updates

• Respond to customer inquiries

Website Improvement

To:

• Improve website functionality

• Understand customer preferences

• Enhance product selections and shopping experiences

Communication

If you choose to receive updates, we may use your information to send:

• Product announcements

• Special offers

• Store updates

• Customer service messages

Security Protection

To help:

• Prevent unauthorized transactions

• Detect suspicious activities

• Protect our customers and website operations

3. Data Security & Protection

Protecting your information is important to us.

We use appropriate security measures designed to safeguard personal information, including:

🔒 Secure Payment Processing
Payment information is processed through trusted payment providers using secure encryption technologies.

🔐 Limited Access Control
Personal information is accessible only to authorized personnel and service providers who require it to perform necessary business functions.

💳 Payment Information Protection
Nelyvora™ does not store complete credit or debit card numbers on our servers after payment processing is completed.

4. Information Sharing With Third Parties

Nelyvora™ does not sell or rent your personal information to third parties.

We may share information only with trusted service providers who assist us with:

• Payment processing

• Order fulfillment

• Shipping services

• Website operation

• Customer support

• Marketing services

These partners are permitted to use your information only to provide requested services.

Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, or similar tools to better understand website usage and provide more relevant content.

These providers may collect information according to their own privacy practices.

Examples of service providers may include:

• Meta Platforms

• Google

• Shopify

For more information, please review the privacy policies of these third-party providers.

5. Cookies Policy

Nelyvora™ uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies are small data files stored on your device that help websites remember preferences and understand visitor activity.

We may use cookies for:

Essential Cookies

Required for basic website functions, including:

• Shopping cart operation

• Checkout processes

• Account functions

Performance Cookies

Used to:

• Analyze website traffic

• Improve website performance

• Understand visitor behavior

Marketing Cookies

Used to:

• Measure advertising effectiveness

• Provide more relevant marketing content

You may adjust your browser settings to disable cookies. However, some website features may not function properly without them.

6. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies.

Nelyvora™ is not responsible for the privacy practices, content, or security methods used by external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

7. California Privacy Rights (CalOPPA)

In accordance with applicable California privacy requirements:

• Visitors may access our website without creating an account

• Our Privacy Policy is available through a visible website link

• Updates to this policy will be posted on this page

• Customers may request corrections to personal information by contacting us

Do Not Track Preferences

If your browser sends a recognized Do Not Track preference signal, we will respect applicable requirements related to tracking technologies.

8. Children’s Privacy

Nelyvora™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us promptly so we can review and remove the information when appropriate.

9. Data Security Incidents

We take reasonable precautions to protect customer information.

If a security incident occurs that affects personal information, we will take appropriate steps to:

• Investigate the situation

• Address the issue

• Provide notifications when required by applicable laws

10. Email Communications

We may collect email addresses to:

• Confirm orders

• Send shipping updates

• Provide customer service information

If you choose to receive promotional communications, you may receive updates about:

• New products

• Offers

• Brand announcements

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those messages.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: service@nelyvora.com

Company Name:
Bengbu Gejia Trading Co., Ltd.

Thank you for trusting Nelyvora™.
We are committed to protecting your privacy while providing a secure and enjoyable shopping experience.